Terms of Service

Last updated: 15 November 2026

These terms are the agreement between you and Seriesfold when you use seriesfold.com and the Seriesfold app. We've kept them short and readable.

1. Who we are

Seriesfold is operated by Xiaodong Ma, an individual (sole operator) based in Kunming, Yunnan, China ("we", "us"). Contact: support@seriesfold.com. We provide support by email only.

2. What Seriesfold does

Seriesfold is a browser-based tool that generates packaging dielines (cut and crease drawings), 3D fold previews and export files from the sizes and artwork you provide. The app runs in your browser; your artwork is not uploaded to us.

3. Plans and payment

• Free — design and preview every box type, and download watermarked PNG previews. Free previews are for review only, not for production.
• Pro — $19 one-time (launch price until 31 Jan 2027, then $29). Print-ready PDF and SVG exports for one character box at a time, with a single-SKU back panel, plus clean PNG previews.
• Series — $49 one-time (launch price until 31 Jan 2027, then $69). Everything in Pro, plus the one-click series ZIP (every character's PDF and SVG), the shared back roster with the hidden figure, the counter display tray, and DXF cut/crease files for the die-maker.
• One-time payments. Pro and Series are not subscriptions: there is no auto-renewal and no recurring charge. Your purchase includes all updates to the features of your plan for as long as we operate Seriesfold. If we ever close the service, we'll announce it at least 60 days ahead; files you have exported remain yours forever.
• Prices. Prices are in US dollars. Launch prices end on the date shown on our pricing section. A later price change never affects a purchase you have already made. You can upgrade from Pro to Series by paying the difference — email us.
• Checkout. Orders are processed by Creem, our merchant of record. Creem is the reseller of record for your order, charges your payment method, handles sales tax / VAT and emails you a receipt (invoice). Creem's checkout terms also apply.
• Refunds. If the files don't work for you, full refund within 14 days. See our Refund Policy.

4. Your license key

After purchase you receive a license key by email. It is for you, or for one company or studio, to use on your own computers. Please don't publish, share or resell it; we may deactivate keys that are shared publicly or bought fraudulently. When you activate a key, the app checks it with Creem through our server and re-checks it about once a day; each key can be activated in a limited number of browsers. Keys for refunded orders stop working.

5. Your designs, files and commercial use

You own the artwork you upload and the files you export. Every paid plan includes commercial use: you may print, sell and ship products packed in boxes made with Seriesfold, and send the files to any printer or client. You are responsible for having the rights to the artwork, characters and trademarks you put on your packaging.

6. Feedback

If you send us ideas or feedback (for example through the Help & feedback button), we may use them to improve Seriesfold without any obligation to you. Thank you — it genuinely shapes the product.

7. Check before you print

We check every box type with automated geometry tests; physical white samples are in progress. Every printer, board and finishing process is different, so always check the files and fold a physical white sample before a production run. Barcode, origin and age-grade blocks are layout placeholders only; they are not a legal, regulatory or toy-safety review. Seriesfold is provided "as is", without warranties beyond those the law requires.

8. Fair use

Please don't try to break, overload, reverse-engineer or bypass the licensing of the service, or use it for anything unlawful.

9. Liability

To the extent the law allows, we aren't liable for indirect losses (such as lost profits or reprint costs), and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under mandatory consumer law where you live.

10. Changes

We may update the service and these terms. If a change materially affects you, we'll post it here and, where we have your email, tell you. Changes never take away a plan you have already paid for.

11. Law

These terms are governed by the laws of the People's Republic of China, without depriving you of protections given by the mandatory laws of your country of residence. We'd always prefer to sort things out by email first.