Contact

We're a one-person studio in Kunming, China, and we read every message.

Support & sales

support@seriesfold.com
Questions, license keys, receipts and refunds. We usually reply within 2 business days (China Standard Time, UTC+8). Support is by email only.

Business details

Seriesfold
Operated by Xiaodong Ma (individual)
Kunming, Yunnan, China
Payments: Creem (merchant of record)

Before you write

For a refund, include your order number from the Creem receipt.
For a file problem, use Help & feedback inside the app — it attaches the box type and sizes for you.
Feature requests — especially new box structures — are very welcome.